Privacy policy
Last updated 30 September 2026.
This policy explains how Wesync Retail Private Limited ("Wesync", "we") handles personal information collected through wesync.in. We process personal data in line with India's Digital Personal Data Protection Act, 2023.
What we collect
When you send an enquiry through our quote form, we collect the details you enter: your name, company, email address, phone or WhatsApp number, destination country, the products and quantities you ask about, and any message you add.
If you contact us by email or WhatsApp, we receive the details you share in that conversation.
Our hosting provider records standard technical data such as IP address, browser type and the pages requested, to keep the site secure and working.
How we use it
- To reply to your enquiry with prices, availability and shipping options.
- To prepare quotations, invoices and export documents if you place an order.
- To keep records required by Indian tax, customs and company law.
We do not sell your personal information and we do not use it for third-party advertising.
Who we share it with
We share information only where needed to handle your enquiry or order: our website host (Netlify, which processes form submissions), freight forwarders, customs brokers, banks and government authorities when an export requires it.
Cookies
The public website does not use advertising or analytics cookies. A single security cookie is set only for staff who sign in to the site's admin panel.
How long we keep it
We keep enquiry details for as long as needed to respond and follow up, and order records for as long as Indian law requires.
Your rights
You can ask us to access, correct or erase your personal data, or withdraw consent for us to contact you. Email info@wesync.in and we will respond within a reasonable time.
Contact
Wesync Retail Private Limited
Nampally, Hyderabad-500001. India
info@wesync.in · +91 90301 85545